Support & FAQ's on GE Digital Cameras Australia

Support, FAQ's and Product Registration

FAQ's

How many pictures can I take without a memory card inserted in my digital camera?

Memory	26 MB Initial	1 GB SD	26 MB Initial	1 GB SD	26 MB Initial	1GB SD
Resolution Compression	BQ		FQ		NQ
12M 4032 x 3024	3	163	7	335	15	668
10M 3648 x 2736	4	205	9	410	18	815
7M 3072 x 2304	6	287	14	573	28	1136
6M (3:2) 3072 x 2048	7	323	16	643	32	1276
5M (16:9) 3072 x 1728	9	382	19	761	38	1507
3M 2048 x 1536	16	643	32	1276	49	1940
2M 1600 x 1200	26	1032	51	2006	54	2149
1M 1024 x 768	56	2220	72	2831	76	2983
0.3M 640 x 480	83	3266	92	3608	105	411

How long of a movie can I record without a memory card inserted in my digital camera?

Memory	26 MB Initial	1 GB SD	26 MB Initial
Movies
640 x 480	30 fps	18 sec	29 min. 24 sec
640 x 480	15 fps	31 sec	49 min. 50 sec
320 x 240	30 fps	49 sec	79 min. 520 sec
320 x 240	15 fps	1 min. 18 sec	127 min. 50 sec

Can I take a picture without a memory card inserted in my digital camera?

Yes, the user can take pictures even if a SD card is not in the camera. Please see FAQ #1 for more information about the number of pictures your camera is capable of storing.

Why doesn't my camera recognize a Secure Digital (SD) memory card?

The cause and solution may include one of the following:

The card may not be certified SD. Please purchase a certified SD memory card. For example: Sandisk, Toshiba, Panasonic, etc.
The card may be corrupt. Reformat the memory card.
CAUTION: Formatting deletes all pictures and videos, including those that are protected. Removing a card during formatting may damage the card.
The card is not fully inserted in the camera. Turn off the camera, insert a card into the slot, then push to seat it.

How can I erase the entire card on my camera quickly? Is there a way I can clear the card?

Go to 'playback' mode --> press MENU button --> select Setup menu --> Format option--> Yes

I find all the different memory cards confusing. What's the difference?

In today’s world of digital cameras there are many different types of memory cards. Most camera manufacturers choose their card formats based on what kind of card fits best for their cameras. The important point is to make sure that the card you buy is the right type for your camera. If you are not sure make sure it is probably best to buy from your local camera or electronics shop where the staff should be able to help you. The most common type of card is the SD (Secure Digital) card used by your GE digital camera. The cards are made by a variety of manufactures under a number of different brands.

I keep getting Card Error? Is my camera faulty?

We recommend to use a SILICON POWER card.
If you are not using the above card. Please update your camera to the latest firmware by visiting our firmware update page at http://www.general-imaging.com/us/support.aspx. If this situation still exist after you update the firmware, please call our customer service (02) 9938 3244 or email support@gecameras.com.au

How many pictures can I store on the, Secure Digital (SD) memory card?

As a rule, the higher the quality setting of the camera and the more complex the background (for example, pictures of trees in autumn are more complex than a blue sky), the fewer the pictures that can be stored. The size of the card, the file format, and camera file compression are other determining factors.

Can I use a 2 GB Secure Digital (SD) memory card in my G1?

Yes, you can use a SD card for up to 4 GB.

Product Registration

Register your Camera here, See warranty card

First Name*	Your name is required
Surname*	Your Surname is required
Company
Address*	Your Address is required
City*	A City is required.
State*	A state required.
Postcode*	A postcode is required.
Country*	A country is required.
Phone Number*	A phone number is required.
Mobile Number*	A number is required.
Email Address*	An email address is required. Invalid email address.
GE Model *	Please select a model.
Serial Number*	A Serial Number is required.
Date Purchased*	A date is required.
Purchased from where?*	A store is required.
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